Returns & Exchanges

At Andy Cooks, we want you to be completely satisfied with your culinary gear, which is why we offer a 30-day return policy for unused items in their original packaging. Whether it's a change of heart or a defective product, our team is here to ensure your kitchen remains fully equipped without the stress.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags and protective inserts are included to prevent damage during transit.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or ship your exchange item within 5-7 business days.